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FAQ
Do you have a question? We're happy to help you.
How long does delivery take?
Shipping is free, from a minimum order value of CHF 50 , the shipping times are as follows:
Switzerland: 1-4 days
Germany: 4-9 days
Austria: 4-9 days
USA and UK: 5-9 days
Please note that we have a processing time of 1-3 days depending on order volume as each watch is assembled at the customer's request.
What is the difference between Spin and Non Spin?
Spin means that the rim in the watch can rotate . On Non Spin models, the rim is fixed and cannot be rotated.
We are constantly developing our watches, so they will all soon be available as a spin.
What is the difference between 21CARS® watches and other watches with a similar design available online?
21CARS® watches are manufactured with the highest quality compared to other similar watches. Our glasses are also made of real sapphire crystal and stainless steel .
21CARS® is the only place where you can buy an official 21CARS® watch. Please be aware of fake or imitation watches available online.
How long do the watches have a warranty?
All 21CARS® watches come with a 2-year warranty.
You can optionally purchase an extended warranty. During the warranty period, replacing a battery is always free of charge!
How does a Spin Watch spin?
The timer is installed on a gyroscope. The watch itself works just like a traditional watch, but when you move your wrist, the wheel inside spins freely . This imitates the effect of a moving car.