Here's how it works
RIM WATCH CONFIGURATOR
1: Choose your Watch Face
Start by choosing the Watch Face that will be the base of your watch.
2: Housing and Material
Choose a Case and Material that best reflects your style.
3: Strap selection
Choose from a variety of Strap options to give your watch the finishing touch.
4: Check and order
Check your configuration and submit your order. We take care of the rest!
Frequently asked Questions
Discover our FAQ or contact our support team directly for quick help.
Can I change components of my 21CARS® watch after ordering?
Changes after ordering are possible to a limited extent. Contact us as soon as possible if you would like a change.
How long does it take until I receive my configured watch?
You can find the delivery time for all products here.
How can I care for my watch to ensure its longevity?
We recommend cleaning your watch regularly with a soft, dry cloth and protecting it from extreme temperatures and humidity. For more detailed care instructions, please take a look at our care instructions on our website.
What do I do if my watch needs repairs?
If your watch needs repair, please contact our customer service. We offer professional repair and maintenance services to keep your watch in perfect condition.
How can I make sure the watch meets my expectations?
Our configurator offers a detailed preview of your configuration. We recommend carefully reviewing all choices before submitting your order.
Notes on Spin Watches
Due to the design, it can happen that if the watch hits a surface with the glass facing down, the rim can come loose from the holder . Unfortunately we cannot prevent this. If you use the watch in everyday life, we would recommend a non-spin version. We do our best, but we would like to make it clear to you that we unfortunately have to exclude the guarantee for such damage !
Our distributor partners
A large part of our offering is also available from selected partners.
